1. Introduction
Auravest Investment ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website and use our services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms outlined here, please do not use our website or services.
2. Information We Collect
We may collect several types of information from and about users of our website and services, including:
- Personal identification information — such as your name, email address, phone number, and mailing address when you register for an account, submit a contact form, or request more information.
- Financial account information — such as details you provide in connection with account setup, verification, or transactions, where applicable to the services offered.
- Usage and technical data — such as your IP address, browser type, device information, pages visited, and time spent on our website, gathered automatically as you navigate the site.
- Communications — records of correspondence if you contact us directly, including emails and messages submitted through our forms.
3. How We Collect Information
We collect information in the following ways:
- Directly from you — when you fill out forms on our site, create an account, or communicate with us by phone, email, or otherwise.
- Automatically — as you navigate through our website, using cookies, web beacons, and other tracking technologies.
- From third parties — such as service providers who assist us in operating our website or delivering our services, where applicable.
4. Use of Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where visitors come from. Cookies are small data files stored on your device. You can set your browser to refuse cookies or alert you when cookies are being sent; however, some parts of our website may not function properly if you disable cookies.
5. How We Use Your Information
We may use information that we collect about you for the following purposes:
- To provide, operate, and maintain our website and services.
- To respond to inquiries, process requests, and communicate with you about your account or our services.
- To improve our website, offerings, and user experience.
- To send administrative information, updates, and, where you have consented, marketing communications.
- To detect, prevent, and address technical issues, fraud, or unauthorized activity.
- To comply with applicable legal obligations.
6. Disclosure of Your Information
We do not sell your personal information. We may share information we collect about you in the following circumstances:
- Service providers — third parties who perform functions on our behalf, such as hosting, analytics, or customer support, and who are bound to protect your information.
- Legal requirements — where disclosure is required to comply with a legal obligation, protect our rights, or respond to lawful requests by public authorities.
- Business transfers — in connection with a merger, acquisition, or sale of assets, where permitted by law.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security of your information.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
9. Your Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to access, correct, delete, or restrict the use of your data, and the right to object to certain processing activities. To exercise any of these rights, please contact us using the details provided on our website. We will respond to verified requests within a reasonable timeframe, consistent with applicable law.
10. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Auravest Investment. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
11. Children's Privacy
Our website and services are not intended for individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.
12. International Data Transfers
Depending on how our services are hosted and operated, your information may be transferred to, stored, and processed in locations other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post any revised version on this page, and where appropriate, we will notify you of significant changes. We encourage you to review this policy periodically.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out through the contact details provided on our website or via our registered address listed in the footer of this site.